Advocacy Worker (Social Care/VCSE Sector)

Advocacy Workers help people to have their voice heard when decisions are being made about their lives. They make sure people can access the services they need and are able to take part in their own care and support planning.

How to get in to this role

If you’re new to this type of work you might look at completing a Level 2 Award in Independent Advocacy.

For the legal advocacy roles, you will need to complete a Level 3 Certificate in Independent Advocacy qualification but you do not need this prior to starting work as an most people complete the qualification ‘on the job’ with the support of their employer once they are in post.

Knowledge of local government and other public services, and policies around benefits and allowances may also be helpful when applying for advocacy roles. The most important thing is that you want to help people and dedicated to supporting people to take control of their own life and speak up.

The types of tasks you'll be given

  • Day-to-day tasks

      • Helping people to make decisions about their own lives
      • Helping people to speak for themselves, and get the help they need
      • Speaking up on their behalf of someone who doesn’t feel able to speak for themselves
      • Helping people to access information about services
      • Helping people to express their views, wishes and choices about the care they receive.

What skills and qualities do I need to be an Advocacy Worker?

Fair and Realistic

An understanding of what is fair and legal is  key for supporting people with their rights

Team Work

Being able to work with staff across several organisations to get to a solution

Problem-Solving Skills

To be able to identify a problem and decide what you need to do to fix it


Being caring and supportive of others